FAQs
I've just started and don't have my own label. Can I still order?
Absolutely ! Our white label services are designed to help you create a unique brand identity with the products of your choice. The quality of our products is ensured by our certified laboratory which follows strict standards in terms of quality.
What do I need to start my own product line?
All you need is a brand name, choose the products you are interested in with a minimum quantity per piece and we will take care of the rest for you.
Do you personalize the packaging for me?
Yes, we customize the packaging for you and put your brand name on the label. You will have the choice between a list of packaging and we will offer you a Mockup to see what your packaging looks like.
How can I place an order?
Ordering is easy! Simply contact us via the Contact Us page on our website. Our team will guide you through the process, answer all your questions and help you place your order for our premium products.
Where do you operate?
Our head office is in Marrakech, Morocco. But we work closely with customers in Africa, Europe, North America, Asia and Australia. State your needs and we'll take care of the rest.
Do you offer international shipping for bulk orders?
Yes, we ship our wholesale cosmetics internationally. Contact our logistics team for shipping details and to discuss any specific requirements.
What quality control measures have you put in place for your cosmetic products?
We apply rigorous quality control processes to ensure the highest standards for our products. Our certifications can attest that the products our laboratory offers meet all international requirements for use in the market.
Can I legally sell your products in my country?
Once you are a Botanicalex customer, you can sell your products anywhere thanks to our certifications. We will provide you with all the necessary certificates that comply with your country's regulations.
What are the delivery times for bulk orders?
Delivery times vary depending on order size and customization requirements. Our sales team will provide you with detailed information on delivery times for your specific order.
Can I request a catalog or product list with detailed specifications and prices?
Certainly ! Contact our team to request a complete catalog with detailed product specifications and pricing information.
Do you offer a range of eco-friendly or sustainable cosmetic options?
We understand the importance of sustainability. We offer eco-friendly and sustainable cosmetic options to customers who would be interested in working with us in a long-term collaboration. Even if the content is of high quality, the environmental friendliness of the container and packaging will depend on each customer. However, our team will help you select products that match your brand values.
